Shipping Policy

Shipping across India

We ship India-wide to serviceable pin codes. Standard shipping is ₹20, and free on orders of ₹1,000 or more.

Processing time

Orders are generally processed within 1–2 business days (Monday–Friday, excluding public holidays). You will receive a confirmation email when your order is placed.

Standard delivery

After dispatch, standard delivery across India is typically 3–7 business days. Metro cities are usually at the shorter end; remote pin codes may take longer. Delivery times are estimates and are not guaranteed.

Shipping charges

Our Standard shipping rates for India:

Standard shipping: ₹20
Free Standard shipping on orders of ₹1,000 or more (order total in INR)

Your checkout shows the final amount: ₹20, or ₹0 once your order total reaches ₹1,000.

Cash on Delivery (COD)

COD may be available at checkout for eligible pincodes in India. Select COD during checkout to confirm availability.

Tracking

When your order ships, you will receive an email (and SMS where available) with a live tracking link. Visit our Track Order page or sign in to your account.

Address accuracy

Please double-check your shipping address at checkout. Contact us immediately if you need to correct an address before dispatch.

Lost or damaged shipments

Damaged or wrong item: contact us within 48 hours of delivery with your order number and clear photos of the item and packaging. Parcel not arrived: contact us within 48 hours of the expected delivery date with your order number. See Help Centre.